Open Service Console tab and Salesforce Classic using JavaScript on Custom Button in Salesforce


Requirement: Need to create a custom button on detail page, when click on it open in new tab in service console apps and salesforce classic

 Solutions:

 if (typeof(srcSelf) == 'function') { 

 // This is for Console app
srcSelf('URL&isdtp=vw'); 
} 
else { 

 // This is for salesforce classic

 window.open('URL'); 
}
Notes:
isdtp=vw : this is hide sidebar in consolse app
URL  = '/500/e?CF00NN0000001i1d6={!MergeFieldAPINAME}&CF00NN0000001i1d6_lkid={!MergeFieldAPINAME}&ent=Case'

In case of any issue please feel free call to me

 Thanks,
Sumit Shukla
skypeID : shuklasumit1
sumitshukla.mca@gmail.com
Mob: 9711055997




Comments

  1. AnonymousJuly 20, 2016 at 3:36 PM

    Hi Sumit,

    Here i wrote a javascript for custom button

    if (typeof(srcSelf) == 'function'){
    srcUp("/003/e","_blank");
    }else{
    if(sforce.console.isInConsole()){
    sforce.console.openPrimaryTab(null,'/003/e', true,'Product Complain');
    }

    Requirement is to open this in a primary tab,but here it open in a subtab.
    Can you please help me on this.

    ReplyDelete

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